Terms of Use

Last updated 11/02/2021

Acceptance of the terms

By visiting TAME YOUR ZOO, you are consenting to our Terms of Use.

The terms “we”, “us” and “our”, refer to TAME YOUR ZOO. The terms “the Website” refers to https://tameyourzoo.com.au and other third-party platforms used to purchase and/or book our Services. The terms “user”, “you” and “your”, refer to site visitors, customers, and any other users of the Website. The term “our Services” include but is not limited to blog posts, online temperament quizzes, general parenting advice and insights included in the copy on the website and social media and online parenting courses.

Please read the Terms of Use carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by these Terms of Use. If you do not want to agree to these Terms of Use, you must not access or use the Website.


To access the Website or any of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete.

TAME YOUR ZOO is sensitive to privacy issues with respect to the use of personal information that visitors to the Website provide. All information we collect on the Website is subject to our Privacy Policy, found at https://tameyourzoo.com.au/tyz-privacy-policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.


Use of the website and our Services

The Website is not intended for use by children under the age of 18. To access or use the Website, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms of Use. Children under the age of 18 are prohibited from using the website. We will not knowingly collect personally identifiable information via the Website from visitors in this age group and will take prompt steps to delete any such personally identifiable information. The Website is offered and available to users who are 18 years of age or older. By using the Website, you represent and warrant that you are of legal age to form a binding contract with TAME YOUR ZOO and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website

Changes to the Terms of Use

TAME YOUR ZOO may modify or supplement these Terms of Use at any time in its sole discretion. All changes are effective immediately when TAME YOUR ZOO posts them. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. Therefore, you should visit this web page periodically to determine the current Terms of Use to which you are bound. Your failure to comply with these Terms of Use as they may be modified from time to time will constitute breach of contract and may violate TAME YOUR ZOO’s copyright, trademark, and other proprietary and intellectual property rights

Modification of the website

Information provided on the Website and in any way, shape or form in our Services are subject to change. TAME YOUR ZOO makes no representation or warranty that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current, or error-free. TAME YOUR ZOO disclaims all liability for any inaccuracy, error, or incompleteness in the Content

TAME YOUR ZOO reserves the right to modify, suspend, or discontinue, temporarily or permanently, the Website or any part of the Website from time to time, for any or no reason and without notice. You agree that TAME YOUR ZOO will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Website. TAME YOUR ZOO may change the content, information, and materials on the Website from time to time at its discretion.

Account creation

In order to use our Services, you may be required to provide information about yourself including your name, email address, username and password, and other personal information. You agree that any registration information you give to TAME YOUR ZOO will always be accurate, correct, and up to date. You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of our Services, violate any laws in your jurisdiction. Your username and password are for your own use only. You must keep them confidential and you must not disclose them to anyone else. You are responsible for all activity on the Website through the use of your username and password. If you believe someone else may have gained access to your username and password for any reason (including without limitation due to theft or inadvertent disclosure), you should change them immediately.

Reliance on information posted and presented

The information presented on or through the Website and our Services is made available solely for general information purposes. The posted and presented information does not replace individual assessment by a medical a professional. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials and information by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

Lawful Purposes

You may use the Website and our Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Website. You agree to use the Website and to purchase services or products through the Website for legitimate, non-commercial purposes only. You shall not post or transmit through the Website any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, or instructions which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.

Refusal of Service

Our Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Website or our Services, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.

Booking Confirmation

We will email you to confirm the placement of your order and or booking and include details concerning the product or booking. In the event that there is an error in this email confirmation or you do not receive it, it is your responsibility to inform us as soon as possible.

Cancellations, refunds & returns

TAME YOUR ZOO will not process refunds and returns if you change your mind about purchasing our Services. Please make sure all details are correct before purchasing or booking our Services.

Product and services description

We endeavor to describe and display our Services as accurately as possible. While we try to be as clear as possible in explaining our Services, please do not accept that the Website is entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order with an incorrect price listing.

Our intellectual property

The Website and our Services contain intellectual property owned by TAME YOUR ZOO, including but not limited to trademarks, copyrights, proprietary information, and other intellectual property and is protected by Australian and international copyright, trademark, patent, trade secret, another intellectual property or proprietary rights laws. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Website or our Services content or intellectual property, in whole or in part, without our prior written consent. We reserve the right to immediately remove you from our Services, without refund, if you are caught violating this intellectual property policy

Third party resources

The Website and our Services contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with TAME YOUR ZOO. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

Social Media use and non-solicitation

You may be invited to join a Facebook group or other online forum (a “Group”) in conjunction with the services you receive from us. While in the Group, you must abide by all Terms of Use, including the Content Standards and provisions governing User Contributions. Furthermore, as part of the Group, you shall not:

  • Advertise any products or services that are not provided by TAME YOUR ZOO or its affiliates;
  • Solicit other members of the Group to purchase, enrol in, or otherwise receive any products, services, or other commercial items from any third party not affiliated with TAME YOUR ZOO;
  • Create, join, or solicit others to join any group or forum that uses TAME YOUR ZOO’s name or logo, the names of any TAME YOUR ZOO employees or affiliates, or which otherwise discusses or mentions the products and services provided by TAME YOUR ZOO; or
  • Solicit others to join any other Facebook group, even if the group does not use TAME YOUR ZOO’s name or logo.

In the event that we determine in our sole discretion that you have violated the terms of this section, we may immediately remove you from the Group and stop providing any products or services to you. We reserve the right, but are not required, to provide you a refund in our sole discretion. We shall not have any liability to you or any third party for our actions taken pursuant to this section of these Terms of Use.


You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, attorney’s fees, arising out of any breach by you of any of these Terms of Use, or any use by you of the Website or our Services. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing us with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defense without our prior written consent.

Disclaimers of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.

To the fullest extent provided by law, we will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or any of our Services or items obtained through the Website or to your downloading of any material posted on it or on any website linked to it.

You ruse of the Website, its content and any services or items obtained through the Website is at your own risk. The Website, its content, and any of our Services or items obtained through the Website are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied.

Neither TAME YOUR ZOO nor any person associated with TAME YOUR ZOO makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy or availability of the Website.

Without limiting the foregoing, neither TAME YOUR ZOO nor anyone associated with TAME YOUR ZOO represents or warrants that the Website, its content, or any of our Services or items obtained through the Website will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, that our Website or the server that makes it available are free of viruses or other harmful components, or that the Website or any of our Services or items obtained through the Website will otherwise meet your needs or expectations.

To the fullest extent provided by Law, TAME YOUR ZOO hereby disclaims all warranties of any kind, whether express or implied, statutory or otherwise, including but not limited to any warranties of merchantability, non-infringement and fitness for particular purpose.  Product images and calculations are approximations and estimations only. TAME YOUR ZOO’s website may include technical inaccuracies, typographical errors or other errors and omissions. TAME YOUR ZOO shall not e liable for your reliance on the Website for any purposes.

The foregoing does not affect any warranties that cannot be excluded or limited under applicable law.


If any term, provision, covenant, or condition of this Agreement and these Terms of Use is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.


All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed to us via this contact form.