Information we collect
It is possible to use our website without providing any personal data. However, we may automatically collect certain information about you when you use our website, including by our use of “cookies” (see below), such as the IP address of your computer and the dates and times of your visits.
In some areas of our website we may ask you for personal data, such as your name, address and e-mail details, that will enable us to make your site visit a more rewarding experience for you and/or to contact you after your visit.
Examples of this might be where you complete an online form to get in contact with us or to get on the waiting list or where you subscribe to an online newsletter.
How we may use this information
Personal data which we collect about you via our website is held on servers situated with our hosting company. We will retain this data for a reasonable period or for as long as the law requires.
We may use personal data collected from you via our website to manage and monitor use of our website. Otherwise, we will only use this personal data for the purposes for which it was collected, unless you have given us permission to use it for other stated purposes.
There may be circumstances in which we will ask you to agree to us disclosing your personal data to certain third parties, or transferring it outside Australia. However, we will not do this without your permission.
If at any time you want to withdraw any permission you have given us to provide you with services, or to use your personal data in any other way, please inform us by e-mail.
When you visit our website we may send “cookies” to the browser on your computer, even if you do not provide us with any personal data. Cookies enable us to recognise you (by a unique number allocated to you) when you return to our website and so to personalise your return by, for example, customising web pages based on which areas of the website were previously of interest to you. If you have previously provided us with personal data, then cookies may enable us automatically to fill in your name and other information when, for example, you complete an online form.
Cookies also enable us to compile anonymous, aggregated statistics which help us understand how our website is used and so how we may improve it. It is not possible for cookies to read personal information on your computer and/or to find out any personal information about you. However, you can refuse to accept cookies by modifying the settings in your browser, but this may limit the functionality of web pages on our website, or your access to our website.
Subject access requests
You are entitled to be told if we hold any personal data about you. If we do hold any personal data about you, you are entitled to be given a description of the data, to be told for what purposes the data are processed, and the people (or classes of people) to whom the data may have been disclosed. A request for a copy of information held about you is called a “Subject Access Request”. To make a subject access request, please submit a request via our Contact Page. Please note that we are entitled to, and do, charge a fee for providing this information.
Our website and our computer systems have security measures in place with the aim of protecting the loss, misuse or alteration of personal data held by us.
Comments or questions
Copyright and trade marks
We own or are licensed to use all copyright and other intellectual property rights in and to our website, its design and content, and all technical infrastructure relating to it. Material contained in our website may be downloaded, viewed and printed for personal non-commercial use or for internal non-commercial circulation within your organisation provided that no trade mark, copyright or other proprietary notices contained in or appearing on such material are removed in whole or in part. Material contained in our website may not otherwise be copied, reproduced or redistributed in whole or in part without our prior written permission. In particular, it must not be reproduced or exploited for commercial gain. All other rights are reserved and you must ask our permission before making any other use of material contained in our website. This permission to reproduce material does not extend to material identified as belonging to third parties, where you must obtain the permission of the relevant owners before reproducing such material.